AI-Powered Help Desk — Always Online

Your computer's broken.
We'll fix that.

Plain-English answers to your tech problems, instantly. No jargon, no wait times, no judgment for asking basic questions.

fixit-support ~ diagnostics
user@fixit $ describe your problem
→ "My laptop is really slow and overheating"
fixit $ analyzing issue...
✓ Cause identified: background processes + dust buildup
✓ 3-step fix ready — estimated time: 5 mins
fixit $
50k+
Problems solved
<30s
Average answer time
24/7
Always available
98%
Solution rate
Browse by topic

What's giving you trouble?

Select a category to jump straight to solutions, or describe your problem to the AI assistant below.

🐌
Slow Performance
Computer running like molasses? We'll identify what's hogging your resources and clear it out.
RAMCPUstartupbackground apps
🧊
Freezing & Crashes
Random lockups, blue screens, or unexpected restarts? We'll trace the cause.
BSODmemorydrivers
📡
Internet & Wi-Fi
No connection, dropping signal, or slow speeds? Let's get you back online.
Wi-FirouterDNSethernet
🛡️
Viruses & Malware
Suspicious pop-ups, sluggishness, or strange behaviour? Time for a security checkup.
antivirusmalwarespyware
🖨️
Printers
Offline printers, paper jams, or driver errors — the classic IT nightmare, solved.
offlinedriversspooler
🔑
Passwords & Logins
Locked out of your account? We'll walk you through recovery options safely.
WindowsrecoveryPIN
🔇
Sound & Audio
No sound, crackling audio, or microphone not working? Let's sort it.
driversoutputmicrophone
💾
Backups & Storage
Running out of space or want to protect your files? Set up a solid backup strategy.
cloudexternal driveOneDrive
AI Help Assistant

Ask anything — get a real answer

Describe your problem in plain English. No technical knowledge needed.

  • 🎯Step-by-step instructions tailored to your specific situation
  • 🗣️Plain language — we skip the jargon unless you want it
  • 🔄Follow-up questions welcome — we'll keep troubleshooting with you
  • 💻Covers Windows, Mac, iOS, Android, and more
  • 🔒No account needed, no data stored
🤖

FixIt Assistant

● Online — ready to help

🤖
Hi! I'm the FixIt assistant. Describe your tech problem and I'll give you clear, step-by-step instructions to fix it.

What's going wrong with your computer?
Self-service guides

Quick Fixes

The most common problems, solved in under 5 minutes.

💨 Speed Up a Slow PC
Easy
  • 1
    Press Ctrl+Shift+Esc to open Task Manager. End any process using over 50% CPU that you don't recognise.
  • 2
    Open Settings → Apps → Startup and disable programs you don't need at boot.
  • 3
    Type Disk Cleanup in the Start menu and run it to free up space.
  • 4
    Restart your computer — this clears memory and applies updates.
📡 Fix Wi-Fi Connection
Easy
  • 1
    Turn Wi-Fi off and back on in your system tray (bottom-right corner).
  • 2
    Restart your router by unplugging it for 30 seconds, then plugging back in.
  • 3
    Open Command Prompt as administrator and run netsh winsock reset, then restart.
  • 4
    If the issue persists, update your network adapter driver in Device Manager.
🔵 Fix Blue Screen (BSOD)
Medium
  • 1
    Note the error code on screen (e.g. DRIVER_IRQL_NOT_LESS_OR_EQUAL).
  • 2
    Boot into Safe Mode by holding Shift while clicking Restart.
  • 3
    Run sfc /scannow in Command Prompt to repair system files.
  • 4
    Check Device Manager for any drivers with a yellow warning triangle and update them.
🛡️ Remove a Virus
Medium
  • 1
    Disconnect from the internet to stop the malware communicating.
  • 2
    Boot into Safe Mode (hold Shift + Restart).
  • 3
    Run Windows Defender full scan: Settings → Windows Security → Virus & threat protection.
  • 4
    Download and run Malwarebytes (free) for a second opinion scan.
🖨️ Printer Won't Print
Easy
  • 1
    Check the printer shows as Online in Settings → Bluetooth & devices → Printers.
  • 2
    Clear the print queue: open the printer, select all jobs, and delete them.
  • 3
    Restart the Print Spooler: search Services, find Print Spooler, right-click → Restart.
  • 4
    Uninstall and reinstall the printer if the above doesn't work.
🔑 Recover Windows Password
Advanced
  • 1
    On the login screen, click I forgot my PIN and follow the Microsoft account recovery flow.
  • 2
    If using a local account, reboot and press F8 repeatedly to access recovery options.
  • 3
    Choose Troubleshoot → Reset this PC to reset Windows while keeping your files.
  • 4
    For deeper recovery, use a Windows installation USB to access the recovery console.